Introduction

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Livanq (http://livanq.com.au/) (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, websites or search terms that referred you, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device that often include an anonymous unique identifier. For more information, visit http://www.allaboutcookies.org.
  • Log Files: Track actions on the Site, collecting data such as IP address, browser type, ISP, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information on browsing the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information to:

  • Fulfill any orders placed through the Site (processing payment, arranging for shipping, providing invoices and/or order confirmations).
  • Communicate with you.
  • Screen for potential risk or fraud.
  • Provide you with information or advertising about our products or services based on your preferences.

We use the Device Information to help screen for potential risk and fraud (specifically, your IP address) and to improve and optimize the Site (for example, by generating analytics about how customers browse and interact with the Site).

Sharing Your Personal Information

We may share your Personal Information with third parties to help us use it, as described above. For example, we use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here and opt-out here.

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or lawful request, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications. You can opt-out of targeted advertising:

You may also opt-out through the Digital Advertising Alliance at http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection when we see a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we retain your Order Information unless and until you ask us to delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [your contact email].